Finding Calm in the Chaos
Charter approvals, stablecoin debates, AI recommendations — there are a lot of headlines demanding your attention. I break down what actually matters (and what's just noise) using the Zen-inspired guiding principles I've been talking about this year. I welcome your thoughts.
Strategic Optionality: The Leadership Advantage Bankers Can’t Afford to Ignore
Bank mergers may dominate the headlines, but they're only one visible sign of a much larger challenge facing community banks and credit unions. My latest article explores why strategic optionality—the ability to preserve future choices through awareness and intentional leadership—may be one of the most important competitive advantages an executive team and board can build.
Trust Is Not a Tagline
We talk constantly about the importance of trust in banking — but too often as if trust is earned the same way with every consumer. In this piece, I explore why trust today is contextual, behavioral, and deeply shaped by life stage — and why the principles behind the Zen of Banking framework may matter more than ever.
Rethinking the Branch: Aligning Capital With Customer Reality
Technology alone doesn’t change banking—customer behavior does. In this piece for the Graduate School of Banking at the University of Wisconsin–Madison, I explore how evolving expectations are reshaping the role of the branch—and what that means for where and how banks deploy capital.
The 70-Year Financial Life: Why Banking's Old Playbook Is Leaving Money on the Table
My latest article explores the longevity economy and why I believe this economic reality offers a significant growth opportunity for community-based financial institutions. I'll be diving deeper into this topic at The Financial Brand Forum on April 15 at 10:15 am in my session, "The Longevity Economy: Future-Proofing Growth in an Aging Nation." If you're attending, I'd love to connect.
AI, Anxiety, and the Need for Zen-Like Balance in Banking
The AI debate in banking is pulling leaders in opposite directions: act now, or wait for proof. My new LinkedIn article looks at that tension through a “Zen of Banking” lens—arguing that the real need right now is balance, not panic.
If you lead a bank or credit union and feel caught between urgency and uncertainty, this conversation is for you.
The Quiet Strain on Banking Leaders—and Why We Dismiss Better Ways to Lead
Banking leadership has always been demanding—but the nature of that demand has changed. Pressure that was once episodic is now constant, and the impact shows up quietly in how decisions get made.
I’ve been reflecting on leadership strain, decision fatigue, and why approaches that emphasize clarity and restraint are frequently dismissed.