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ArticlesGetting Ready for Gen Y by Brady Walen (Community Banker Magazine, October 2007) Marketing Insights: Blog Questions at The Great Exchange by Brady Walen (May 2007) Customer Service in Financial Services Today by Brady Walen and Jim Perry (May 2007) Marketing Insights: Keep it Simple by Brady Walen (March 2007) On Leadership: Facing New Realities in the Financial Services Industry by Joe Sullivan (November 2006)
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